Effective Date: 15/04/2026
At SIEDEM TECHNOLOGIES PRIVATE LIMITED, we are committed to delivering your orders efficiently, safely, and within a reasonable timeframe. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation
- Orders placed on Sundays or public holidays are processed on the next working day
- Once dispatched, you will receive confirmation along with tracking details
2. Serviceable Locations
We currently deliver across India.
- Delivery timelines may vary for remote or rural areas
- International shipping is not available at this time (unless otherwise specified)
3. Shipping Fees
- Shipping charges, if applicable, are calculated at checkout
- Free shipping may be offered on select products or promotional orders
- Additional charges for Cash on Delivery (COD), if available, will be displayed separately
4. Estimated Delivery Timelines
Delivery timelines depend on the destination:
- Metro Cities: 2–5 business days
- Non-Metro Cities: 4–7 business days
- Remote Locations: 7–10 business days
These timelines are indicative and may vary due to external factors beyond our control.
5. Logistics & Courier Partners
We work with trusted third-party courier services to ensure reliable delivery. Once your order is dispatched, the shipment is handled as per the courier partner’s policies and service standards.
6. Order Tracking
- Tracking details are shared via email or SMS after dispatch
- You can monitor your shipment through the provided tracking link
- For assistance, our support team is available to help resolve tracking issues
7. Delivery Attempts & Re-shipping
- Courier partners typically make 2–3 delivery attempts
- If delivery fails due to incorrect address or unavailability, the shipment may be returned
- Re-shipping may incur additional charges
8. Damaged or Incomplete Deliveries
If you receive a damaged package:
- Refuse delivery or
- Record a clear unboxing video and notify us within 24 hours
Claims reported beyond this period may not be accepted.
9. Customer Responsibility
Customers are responsible for providing accurate and complete shipping details at checkout. We are not liable for delays or losses caused by incorrect or incomplete address information.
10. Delays Beyond Control
While we aim to deliver on time, delays may occur due to:
- Natural disasters or extreme weather
- Government restrictions or lockdowns
- Strikes or logistical disruptions
- Courier service issues
In such cases, delivery timelines may be extended without liability.
11. Policy Updates
We may revise this Shipping Policy from time to time. Updated versions will be published on this page with a revised effective date.
12. Contact & Support
SIEDEM TECHNOLOGIES PRIVATE LIMITED
📍 2nd Floor, 2-41/13/PMR/2F, Cabin No. 20,
Melkiors Pride, Izzath Nagar, Madhapur,
Hyderabad, Telangana – 500081
📧 Email: info@siedemtechnologies.com
📞 Phone: +91 9550944864
